Terms & Conditions
Last updated: May 2026
1. Acceptance
By using this website or our services, you agree to these terms. If you do not agree, please do not use the site.
2. Orders & Payments
All orders are subject to availability and confirmation. Prices and menu items may change without notice. Payment is required at the time of order unless otherwise agreed.
3. Delivery
Delivery times are estimates and may vary. For app-based orders, delivery terms of the partner platform (Careem Now, Talabat) also apply.
4. Cancellations & Refunds
Orders may be cancelled before preparation begins. Refunds for paid orders are issued where applicable, in line with local consumer law.
5. Allergens
Our kitchens handle common allergens. While we take care to follow your requests, we cannot guarantee a fully allergen-free environment.
6. Intellectual Property
All content on this website — including text, images, logos, and branding — is the property of Banoo and may not be reproduced without permission.
7. Liability
To the extent permitted by law, Banoo is not liable for indirect or consequential losses arising from use of the site or services.
8. Contact
Questions about these terms can be sent via the Contact page.